Refund policy

Return & Refund Policy

Thank you for shopping with SD Exotics.

All sales are final. We do not accept returns, exchanges, or issue refunds for any products once an order has been placed.

Please review your order carefully before completing your purchase, including product selection, size, color, shipping address, and billing information.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. Include your order number and clear photos of the issue so we can review your claim. If approved, we will replace the item or provide an appropriate resolution at our discretion.

Lost or Stolen Packages

SD Exotics is not responsible for packages that are lost, stolen, or delayed after they have been marked as delivered by the shipping carrier. If you experience a delivery issue, please contact the shipping carrier directly.

If you have any questions regarding your order, please contact us before making your purchase.

By placing an order with SD Exotics, you acknowledge and agree to this Return & Refund Policy.

Refund policy

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